Effective Date: January 1, 2025 | Last Updated: January 1, 2025
1. Introduction
Bengol Food Inc. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bengolfood.com (the "Website") or interact with our services.
By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website.
2. Information We Collect
2.1 Personal Information You Provide
We collect personal information that you voluntarily provide when you:
- Fill out our contact form
- Request information about our products or services
- Communicate with us via email, phone, or other means
The personal information we collect may include:
- Name: Your full name for identification and communication purposes
- Business/Store Name: The name of your retail establishment
- Phone Number: To contact you regarding your inquiry
- Email Address: For electronic correspondence (optional)
- Message Content: Any information you include in your message to us
2.2 Automatically Collected Information
When you visit our Website, we may automatically collect certain information, including:
- Device Information: Browser type, operating system, device type
- Log Data: IP address, access times, pages viewed, referring URL
- Location Data: General geographic location based on IP address
- Cookies and Similar Technologies: See Section 6 for details
3. How We Use Your Information
We use the information we collect for the following purposes:
- Business Communications: To respond to your inquiries and provide information about our products and distribution services
- Customer Service: To process and fulfill partnership requests and provide customer support
- Business Operations: To manage our business relationship with retail partners
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Website Improvement: To analyze usage patterns and improve our Website functionality
- Security: To detect, prevent, and address technical issues or fraudulent activity
4. Third-Party Service Providers
We may share your information with third-party service providers who assist us in operating our Website and conducting our business. These providers include:
- EmailJS: We use EmailJS to process contact form submissions. When you submit a form, your information is transmitted through EmailJS servers to deliver your message to us. EmailJS processes this data in accordance with their privacy policy available at emailjs.com/legal/privacy-policy.
- Map Services: We use mapping services to display our distribution coverage. These services may collect anonymous usage data.
- Hosting Providers: Our Website is hosted by third-party providers who maintain the servers where our Website resides.
We require all third-party service providers to respect the security of your personal data and to treat it in accordance with applicable law.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
- Contact form submissions: Retained for the duration of any resulting business relationship, plus 7 years for legal and tax purposes
- Email correspondence: Retained for 7 years from the date of last communication
- Website analytics data: Retained for up to 26 months
After the retention period expires, we will securely delete or anonymize your personal information.
6. Cookies and Tracking Technologies
Our Website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
- Remember your preferences
- Understand how you interact with our Website
- Improve Website performance
You can control cookie settings through your browser. Please note that disabling cookies may affect some Website functionality.
7. Your Rights and Choices
7.1 All Users
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
7.2 California Residents (CCPA Rights)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you
- Right to Delete: You may request deletion of your personal information, subject to certain exceptions
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
- Right to Opt-Out: We do not sell personal information, but you have the right to opt-out if this changes
7.3 European Users (GDPR Rights)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
- Right of Access: Obtain confirmation of whether we process your personal data
- Right to Rectification: Request correction of inaccurate personal data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Restrict Processing: Request limitation of processing your personal data
- Right to Data Portability: Receive your personal data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us using the information provided in Section 12.
8. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit using SSL/TLS technology
- Secure storage of personal information
- Limited access to personal information on a need-to-know basis
- Regular security assessments and updates
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
9. Children's Privacy
Our Website is not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that we have collected personal information from a child without parental consent, we will promptly delete that information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws different from those of your country. By using our Website, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated Privacy Policy on this page
- Updating the "Last Updated" date at the top of this policy
We encourage you to review this Privacy Policy periodically. Your continued use of the Website after any changes indicates your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We will respond to your inquiry within 30 days.
13. Do Not Track Signals
Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. Our Website currently does not respond to Do Not Track signals, as there is no industry standard for handling such requests.
14. Third-Party Links
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
15. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.
Effective Date: January 1, 2025 | Last Updated: January 1, 2025
1. Acceptance of Terms
Welcome to the Bengol Food Inc. website ("Website"). These Terms of Service ("Terms," "Terms of Service," or "Agreement") constitute a legally binding agreement between you ("User," "you," or "your") and Bengol Food Inc. ("Company," "we," "us," or "our") governing your access to and use of the Website located at bengolfood.com and all associated services.
BY ACCESSING OR USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THIS WEBSITE.
2. Eligibility
By using this Website, you represent and warrant that:
- You are at least 18 years of age or the age of legal majority in your jurisdiction
- You have the legal capacity to enter into a binding agreement
- You are not prohibited from using the Website under any applicable law
- If using on behalf of a business entity, you have the authority to bind that entity to these Terms
3. Description of Services
Bengol Food Inc. is a manufacturer and distributor of South Asian food products serving retail stores across the five boroughs of New York City. Our Website provides:
- Information about our products and services
- Contact functionality for business inquiries
- Information about our distribution coverage
- General company information
The Website is intended for informational and business inquiry purposes only. No products are sold directly through this Website.
4. User Conduct
When using our Website, you agree NOT to:
- Violate any applicable local, state, national, or international law or regulation
- Submit false, misleading, or fraudulent information through any form
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
- Interfere with or disrupt the Website, servers, or networks connected to the Website
- Attempt to gain unauthorized access to any portion of the Website or any systems or networks
- Use any automated means (bots, scrapers, etc.) to access the Website without our express written permission
- Transmit any viruses, malware, or other malicious code
- Collect or harvest any personal information of other users
- Use the Website for any commercial purpose not expressly permitted
- Engage in any activity that could damage, disable, or impair the Website
- Send spam, unsolicited communications, or promotional materials through our contact forms
5. Contact Form Submissions
When you submit information through our contact form:
- You represent that all information provided is accurate, current, and complete
- You consent to our collection and use of this information as described in our Privacy Policy
- You understand that submitting a form does not create a binding business agreement
- You agree not to submit any sensitive personal information beyond what is requested
- You understand that we are not obligated to respond to or act upon any submission
6. Intellectual Property Rights
6.1 Our Intellectual Property
All content on this Website, including but not limited to text, graphics, logos, images, photographs, illustrations, designs, icons, software, and the overall "look and feel" of the Website (collectively, "Content"), is the exclusive property of Bengol Food Inc. or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.
The Bengol Food name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Bengol Food Inc. You may not use such marks without our prior written permission.
6.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes. This license does not include:
- Any resale or commercial use of the Website or its Content
- Any collection and use of product listings, descriptions, or prices
- Any derivative use of the Website or its Content
- Any downloading or copying of information for the benefit of another party
- Any use of data mining, robots, or similar data gathering and extraction tools
6.3 Copyright Infringement
If you believe that any content on our Website infringes your copyright, please contact us with the following information:
- A description of the copyrighted work you claim has been infringed
- A description of where the allegedly infringing material is located on our Website
- Your contact information (address, telephone number, email address)
- A statement that you have a good faith belief that the use is not authorized
- A statement, under penalty of perjury, that the information is accurate and you are authorized to act on behalf of the copyright owner
- Your physical or electronic signature
7. Disclaimers
7.1 Website Provided "As Is"
THE WEBSITE AND ALL CONTENT, INFORMATION, AND SERVICES PROVIDED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
7.2 No Warranty
We do not warrant that:
- The Website will be available at all times or operate without interruption or errors
- Defects will be corrected
- The Website or servers are free of viruses or other harmful components
- The Content is accurate, complete, reliable, current, or error-free
- Any results obtained from using the Website will be accurate or reliable
7.3 Product Information
While we strive to provide accurate product information, we do not warrant that product descriptions, images, pricing, availability, or other content on the Website is accurate, complete, reliable, current, or error-free. Product specifications and availability are subject to change without notice.
7.4 Third-Party Content
The Website may contain links to third-party websites or resources. We provide these links for convenience only and are not responsible for the content, products, or services on or available from those websites or resources.
8. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BENGOL FOOD INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY:
- INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
- DAMAGES RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE WEBSITE
- DAMAGES RESULTING FROM ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE WEBSITE
- DAMAGES RESULTING FROM UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE WEBSITE EXCEED ONE HUNDRED DOLLARS ($100.00 USD).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
9. Indemnification
You agree to defend, indemnify, and hold harmless Bengol Food Inc. and its officers, directors, employees, agents, licensors, suppliers, and any third-party information providers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys' fees, arising out of or relating to:
- Your use of or access to the Website
- Your violation of these Terms
- Your violation of any third-party rights, including intellectual property rights
- Your violation of any applicable law or regulation
- Any content or information you submit through the Website
- Any activity related to your account or use of the Website
10. Dispute Resolution
10.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.
10.2 Informal Resolution
Before filing any legal claim, you agree to first contact us and attempt to resolve the dispute informally by sending a written notice to our address. We will attempt to resolve the dispute informally by contacting you via email or phone. If a dispute is not resolved within 60 days of submission, either party may proceed with formal legal action.
10.3 Jurisdiction and Venue
Any legal action or proceeding arising out of or relating to these Terms or the Website shall be brought exclusively in the federal or state courts located in Queens County, New York. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.
10.4 Class Action Waiver
YOU AGREE THAT ANY CLAIMS RELATING TO THESE TERMS OR THE WEBSITE WILL BE BROUGHT IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.
11. Modifications to Terms
We reserve the right to modify these Terms at any time at our sole discretion. If we make material changes, we will notify you by:
- Posting the updated Terms on this page
- Updating the "Last Updated" date at the top
Your continued use of the Website after any changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Website.
12. Termination
We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the Website will immediately cease.
13. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision of these Terms. The invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving the intent of the parties.
14. Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by us.
15. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on the Website, constitute the entire agreement between you and Bengol Food Inc. regarding your use of the Website and supersede all prior and contemporaneous agreements, representations, and understandings.
16. Assignment
You may not assign or transfer these Terms or your rights or obligations hereunder without our prior written consent. We may freely assign these Terms without restriction. Any attempted assignment in violation of this section shall be null and void.
17. Force Majeure
We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemic, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
18. Contact Information
For questions about these Terms of Service, please contact us:
19. Acknowledgment
BY USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEIR TERMS AND CONDITIONS.
